Smashburger Uses Social Media to Advertise…And It Works.
Smashburger is a chain from Denver, Colorado. They started
off with 3 different chains in their starting location but grew significantly
with their advertising campaign via social networking. Now 150 locations, Smashburger uses
their advertisements as a way to communicate more effectively with their
customers.
Is seems as if their advertising look is based off of a
typical-burger joint—like Red Robin or Five Guys. After looking at their menus,
their food items are specialized with what city that chain is located at. The
have a variety of milkshakes, and different cheeses that are offered for sale.
They also have a good advertisement campaign through their
Palmetto Cheese Page. With over 20,000 likes, customers are recognizing things
they didn’t with Palmetto Cheese. Sales also went up from regarding the
purchase of Palmetto Cheese containers.
Smashburger also posts coupons, trivia questions for
customers—along with free t-shirts as prizes and customer recipes that are
posted. This gives a good reputation for Smashburger because they are not just
giving an ad to their customers; they are building a relationship with them.
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