Thursday, April 20, 2017

Emirates Airlines Goes After United

Competing airline Emirates has no qualms about kicking United Airlines while they are down, as the President of the company goes on the offensive.

Emirates Airlines President Sir Tim Clark told CNNMoney editor John Defterios, "Let me say that it's a disgrace. It shamed the airline industry as a whole."

United Airlines has been under an intense amount of fire after a video leaked of a passenger being physically dragged off the plane after an error by the company resulted in overbooking. The passenger tried fighting back, but he was restrained and kicked off.

Several passengers were disgusted by the treatment of the man, with several getting off and others blasting the airline. Emirates has been rated "best airline" several years in a row by it's customers, and they are not afraid to publicly shame the currently disgraced United Airlines.

Some people are wondering if it's fair of Emirates to so publicly attack United, but I say kudos to them. While other companies remain silent toward the controversy, Emirates pulls no punches. United is currently losing money at a record setting pace, but they got themselves into this scenario.

Emirates prides themselves on being a great experience for their customers, so when something this horrific happens to a passenger, Emirates almost has to say something in order to protect their own brand.

SOURCE: Business Insider

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